Get in Touch

Location

Offering online counseling services in the entire state of Texas.

Consumer Access To Health Records & Complaints

• You have the right to confidential counseling and to request copies of your records. Please contact nancy@entrecieloytierra.online for records requests.

• I am a Licensed Professional Counselor (LPC) in Texas, regulated by the Texas Behavioral Health Executive Council (BHEC).

• You can verify my license or file complaints here: https://bhec.texas.gov/contact-us/

• For consumer protection, you may also contact the Texas Attorney General: https://www.texasattorneygeneral.gov/consumer-protection

Privacy & Confidentiality

Your privacy is very important. I work to keep all your personal and health information confidential and secure.

• All communications, including emails, phone calls, and telehealth sessions, are protected to the fullest extent allowed by law.

• Telehealth sessions are conducted using secure, encrypted platforms to protect your information.

• Your information will not be shared with anyone without your written consent, except as required by law (e.g., emergencies, court orders, or mandatory reporting).

• You have the right to request copies of your records or ask questions about how your information is used.

Learn more about HIPAA and your rights as a patient: https://www.hhs.gov/hipaa